Privacy Policy

Last updated: 24 September 2026

1. Who we are

Crane Platform Labs is an Australian digital product and online-services business. We operate craneplatformlabs.com.au and may operate or support products including EdgeBreak at edgebreak.ai.

2. Information we may collect

Depending on how you use our websites or products, we may collect information you provide directly, such as your name, email address, support messages and account-related details. We may also receive technical information such as browser/device information, IP-derived security information, usage events and diagnostic logs.

3. How we use information

• Provide, operate and secure our products and websites.
• Respond to support and contact requests.
• Manage account access and subscriptions where applicable.
• Diagnose errors, prevent abuse and improve reliability.
• Understand product usage and improve customer experience.
• Meet legal, accounting and regulatory obligations.

4. Service providers

We may use reputable third-party infrastructure, analytics, authentication, payment, communications, hosting or AI-platform providers to operate our services. Those providers may process information on our behalf according to their own terms and our configuration of those services.

5. Financial and market-research data

Market data, scanner results and research information displayed by products such as EdgeBreak are product data and are not used by Crane Platform Labs to make trades on your behalf. EdgeBreak does not execute securities transactions.

6. Security and retention

We use reasonable technical and organisational safeguards designed to protect information. We retain information only for as long as reasonably needed for the purposes described here, legal obligations, security, dispute resolution and service operation.

7. Your choices and requests

You may contact us to ask about personal information we hold, request correction or raise a privacy concern. Some information may need to be retained where required for security, legal or operational reasons.

8. International processing

Some service providers may process information outside Australia. Where this occurs, information is handled subject to the safeguards, contracts and privacy practices applicable to those services.

9. Changes

We may update this policy as our products, providers or legal obligations change. The latest version will be published on this page.

10. Contact

Email privacy enquiries to info@craneplatformlabs.com.au or contact Crane Platform Labs at +61 448 244 223.